SECRETARIES

Empowering Secretaries with Smart Support for Busy Front Offices

Smiling woman in pink sweater talking on the phone at her office desk, holding papers with a computer monitor and office supplies behind her.

Front office staff keep the school running—but it’s not always easy.

Secretaries juggle endless responsibilities—answering phones, coordinating dismissal, managing parent requests, and keeping everything on track so that everyone can get to their destinations safely. With limited time and tools, even routine days can become overwhelming.

You might be dealing with:

✔️ Constant parent calls asking about dismissal changes
✔️ Last-minute changes and walk-ins to manage
✔️ Time-consuming dismissal processes that interrupt other duties

These tasks pile up fast—leaving little time for the work that truly matters. PickUp Patrol helps streamline your day so you can stay focused, organized, and in control.

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Introducing PickUp Patrol

No Notes, No Phone Calls, No Problem!

No More Emails or Phone Calls? Believe It.

With PickUp Patrol, parents don’t have to call or email the office every time plans change. Instead, they simply update their child’s dismissal instructions through a convenient app—anytime, from any device. Every change is automatically tracked, giving your team one less thing to manage.

An All-In-One Convenient System

Computer monitor displaying PickUp Patrol plan change page with a pen holder with two pencils and a steaming mug on the desk.

Imagine having all your end-of-day information in one place—live, accurate, and customized to your school’s unique needs. Whether you’ve got 15 buses, multiple aftercare programs, or a half-day kindergarten schedule, PickUp Patrol handles it all with ease. Our interactive dashboard gives your team complete visibility and control over every dismissal detail.

Student Dispatcher For End-of-day Dismissal

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Tablet screen displaying PickUp Patrol's ZipLane feature, showing a list of students, their pickup status, and options to send messages or dismiss students.

Dismiss Students Quickly and Safely
ZipLane lets staff call for and dismiss students in real time with just a tap—no matter where they are on campus. Included at no extra cost, this powerful feature helps confirm guardian permissions, ensures students take the correct transportation, and keeps the car line moving smoothly to reduce traffic and keep everyone safe.

Why choose PickUp Patrol?

Saves Time

Many schools process over 15,000 plan changes annually. Automating your dismissals with PickUp Patrol can save you 1-2 hours each day, freeing up your time for other important tasks.
Reduces Parent Phone Calls

Parents no longer have to call the school or write notes to make dismissal plan changes. They simply submit them through the PickUp Patrol app on their smartphone or computer.
Tracks Dismissal Plans

Plan changes are auto-compiled providing you with up-to-date lists for the car line, buses, and more. Monitor late arrivals and track early dismissals throughout the day.
Simple Setup

PickUp Patrol works with your existing student information system. We help you customize the settings for your school and provide built-in help every step of the way.
Easy To Learn

You don’t have to be tech-savvy to use PickUp Patrol. Our built-in training guide teaches you the system step by step.
Peace of Mind

PickUp Patrol reduces errors and increases parent accountability. Know your students are getting exactly where they need to be—safely.

"A process that used to take hours now takes minutes. It works very well!"

Secretary, Tewksbury Elementary School, MA
"We love how PUP is always looking for ways to make our school day flow easier"

Administrative Assistant, Auburn Village School, NH
"The hours I have gained to focus on other aspects of my job have just been amazing. Thank you for the gift of time!"

Secretary, Hollis Primary School, NH
"PickUp Patrol is a huge time saver and makes my job easier! It has reduced both calls into the office allowing me to focus on more urgent matters."

Office Assistant, East Bradford Elementary PA