Have a question that isn't answered here? Email us at info@pickuppatrol.net and we will get back to you.
The Basics
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PickUp Patrol is an automated dismissal system that has been helping schools manage dismissal safely for more than 13 years. Parents submit plan changes through a free web app instead of calling the office or sending in notes, and those changes flow directly to the people who need them.
Here is what that looks like day-to-day:
Parents submit changes from a phone, tablet, or computer, any time and from anywhere.
The office sees attendance and end-of-day plans for every student in one dashboard.
Teachers receive a daily email with their students' end-of-day plans.
Dismissal itself runs on up-to-date lists for the car line, buses, aftercare, and activities, with ZipLane™, our student dispatcher, handling car line calls.
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Yes! PickUp Patrol is built to be customized to your building, and plenty of middle and high schools use it to track early dismissals, late arrivals, absences, and changes.
Daycares, aftercare programs, and camps use it too! If your dismissal looks different from a typical elementary school, tell us how it works, and we will show you how PickUp Patrol can be configured around it.
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As former teachers, we know how tight school budgets are, and we price PickUp Patrol to stay within reach. Your cost is based on enrollment and billed annually.
Inquire here for a quote, and we will let you know about any discounts that apply. Your first year can be prorated after your trial period, and the web app is always free for parents.
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Everything you need to run dismissal, with no add-on tiers:
The full online dashboard, with complete oversight of student plans
The free parent app, accessible by phone, tablet, or computer
ZipLane™, our student dispatcher and car line dismissal tool
The built-in setup checklist and Onboarding Center
Customer support for your staff and your parents at support@pickuppatrol.net
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Most schools do not need to purchase additional equipment. Office staff use PickUp Patrol from the computers they already have, and teachers can use a computer, tablet, or phone. If you use ZipLane, you will need at least two smartphones or tablets for outside use.
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This is one of the situations it helps with most. When a snow day or early release hits, parents update their children's plans directly instead of flooding the office with calls, which keeps your phone lines open and every change accurately recorded on one of the most stressful days of the year.
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Nope! Add as many as your transportation routes and after-school activities require.
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You can print an absent teacher's daily dismissal list with one click and hand it to their substitute. Long-term subs can be set up so this happens automatically. There is also a temporary Substitute User account, which grants limited access to staff helping with car line dismissal.
Getting Started
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You can start whenever you are ready. Schools launch PickUp Patrol every month of the year!
Plenty of schools prefer a mid-year start, because your staff is past the opening weeks and your families are settled into their routines, which makes a new dismissal process easier to introduce.
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PickUp Patrol is designed to be straightforward to set up, and you will not be doing it alone.
The built-in setup checklist and Onboarding Center walk your team through setting up your account step by step, and our onboarding team is available for questions along the way.
Your staff gets training materials specific to their role, plus a Help Center inside the app for everyday questions. Parents receive a guide and getting started videos in their registration email, which heads off most of the questions that would otherwise land on your front office.
Our support team answers schools and parents alike at support@pickuppatrol.net.
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Yes! PickUp Patrol works with a wide range of student information systems, using either a manual or automated data load depending on your system. We are an Official PowerSchool Partner with a direct API integration.
Systems that sync with PickUp Patrol include Alma, Aspen, eSchoolData, Genesis, FACTS, FCPS SIS, Infinite Campus, PowerSchool, RealTime, Skyward, Synergy, and Veracross, among others. If you do not see yours, ask us.
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PickUp Patrol is internationally certified for data security (via NQA for ISO 27001:2022) and follows the tenets of the Student Data Privacy Consortium to keep your student data protected. Visit our Security page for more information.
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We’re excited to work with you! Fill out this form and note in the comments that you’re ready to get started. A member of our team will reach out with everything you need to get started, and you can see how PickUp Patrol works in your building with staff and parents.