A System You Can Trust

Learn how PickUp Patrol’s security practices keep your students and data safe

Our Commitment to Securing Your Data

PickUp Patrol is fully committed to protecting the confidentiality, integrity, and availability of the information entrusted to us. Our Information Security Policy reflects our organizational values and supports our strategic goal of maintaining a secure, trustworthy, and resilient platform for schools and families.

Our Certifications

ISO 27001:2022

PickUp Patrol is NQA certified for ISO/IEC 27001:2022, the internationally recognized standard for information security management. This certification confirms that our security practices have been independently audited and meet rigorous global standards. 


1EDTECH TRUSTED APPS

We are 1EdTech Certified in Data Privacy and are proud supporters of the TrustEd Apps Pledge. As part of a committed community that puts trust at the center of the ed tech ecosystem, we advocate for standards-based integrations. We believe that achieving and promoting official product certification to open standards enables a better and safer digital learning ecosystem, and we believe in suppliers' fair and open business practices. We are passionate about this cause and have endorsed the TrustEd Apps pledge to confirm our support. You can find out more about 1EdTech's TrustEd Apps and view our certification below:


Our Privacy Commitment 

 At PickUp Patrol, we take your privacy seriously. School data is only used for its intended purpose and within the scope of the PickUp Patrol application. We do not sell student, parent, staff, or school data, and we do not use private data for advertising.

How We Help Protect Data

PickUp Patrol uses security safeguards such as controlled safeguarded access, encryption protections, secure cloud hosting, ongoing security review, incident response procedures, and documented data retention practices.

For more information, please review our Security Policy.

STUDENT DATA PRIVACY ALLIANCE/TEC 

For school districts in MA, ME, NH, NJ, NY, OH, RI, VT & VA that are TEC STEPA members, we utilize a multi-state version of the Student Data Privacy Consortium’s National Data Privacy Agreement (NDPA), which articulates the vendor duties and responsibilities required to protect student data in compliance with all applicable federal and state privacy statutes.

Technology directors and district teams may request additional security and privacy documentation to support vendor review:   security@pickuppatrol.net

Secure Student Data Management

Our system helps schools manage dismissal information safely and responsibly.

  • PickUp Patrol is ISO/IEC 27001:2022 NQA certified, meaning our information security program has been independently reviewed against an internationally recognized standard.

    We are also 1EDTECH Certified for Data Privacy

  • We support responsible data handling, access controls, retention procedures.

  • We do not sell student, parent, guardian, or school data, and we use school information only to provide and support the PickUp Patrol service.

  • PickUp Patrol collects only the information needed to help schools manage dismissal safely and efficiently.

  • Our platform is designed for real school workflows and staff-friendly tools. Guided setup is provided to the office staff with none or minimal assistance needed from your technology team.

  • PickUp Patrol helps staff access clear, current dismissal information so students get where they are supposed to go safely and confidently.

Held To The Highest Standards

Learn how PickUp Patrol’s security practices keep your students safe

  • Complete Oversight

    Staff and administrators can monitor the entire dismissal process in real time, with a full history of updates and changes available whenever questions arise about a student’s dismissal plan.

  • Authorized PickUps

    When plans, change, easily see who is approved to pick up each child at the end of the school day, helping ensure safe and secure student dismissal.

  • Organized System

    Streamlines dismissal procedures and reduces the risk of students being sent to the wrong location by keeping dismissal information accurate, organized, and easy to access.

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